Frequently asked questions

My Home Move Conveyancing is no longer a brand of Premier Property Lawyers and is therefore no longer regulated by the Council for Licensed Conveyancers. Premier Property Lawyers, the legal entity of My Home Move Conveyancing, continues to be regulated and will therefore handle your case going forward.

The only thing that will change for you is the correspondence you will receive from 10^th July will be from Premier Property Lawyers, rather than My Home Move Conveyancing. We will contact all relevant parties related to your case, including the estate agent and the other conveyancer that needs to be informed.

We would like to reassure you that this will not affect the service that you receive. The progress of your case will continue as planned.

No, you will stay with your existing conveyancer.

My Home Move Conveyancing has always been a brand Premier Property Lawyers. Your conveyancer will remain the same and you will continue to receive the same great service.

As My Home Move Conveyancing was a brand of Premier Property Lawyers, your case will still be handled by the same conveyancer, and with the same excellent service.

Yes. Your home move will be managed by your own personal conveyancer who will be your main point of contact. Your conveyancer will see your case through from beginning, all the way through to completion. Throughout your move your conveyancer will schedule calls with you to review your case and ensure progress is being made towards completion.

Once you have completed your starter form, and, if selling, sent the memorandum of sale, your conveyancer can start to process your case. You will be able to book your Initial Appointment Call (IAC) with your personal conveyancer to discuss your case in detail. Don’t worry if you don’t hear from your conveyancer before your IAC, this is perfectly normal.

As hard as it is for everyone when a sale falls through, sometimes it happens due to reasons outside of your control, that why we have a ‘No Move, No Legal Fee’ guarantee. If your home move falls through, through no fault of your own, you won’t be out of pocket.

We offer a ‘No Move, No Legal Fee’ guarantee; this means you won’t be out of pocket if the purchase falls through, through no fault of your own. If you have already paid for searches on this property, and find alternate property within three months, your searches will be honoured free of charge.

The Simplify group works with most mortgage providers. Please call 0333 234 4425 if you have any questions on specific providers.

Most documents can be uploaded and downloaded using eWay. There are a very limited number of documents that will have to be sent via post, normally only when originals are required, but your conveyancer will let you know of any documents like this as your case progresses.

You’ll have access to your own personal conveyancer via telephone and email. You can also view your case file via eWay, where you can complete tasks requiring your attention or see progress updates 24/7.

If you are buying with a mortgage, your mortgage provider will require property searches to be carried out. These are done to check if there is anything you need to know about the property and that there are no problems for you to be concerned about. Find out more about property searches.

Shortly after you accept your quote, you will receive an email from eWay. All you need to do is register your password and complete your starter form, this is where you can add details of additional people.

Start the process by getting a conveyancing quote using our You can then accept your quote immediately afterwards if you wish. Once accepted, you’ll receive a link to eWay, where you will need to create an account and complete a starter form. In eWay, you will also find details of your personal conveyancer, which you can share with estate agents involved. They will send your conveyancer a sales memorandum and this will progress your property sale.

There are many factors that could dictate the length of time required to complete your  home move. For example, the speed at which the sellers’ solicitors respond or findings from property searches requiring attention may slow things down. The industry average for standard purchases is 10-24 weeks, however as a loose indication, you may be looking at less than three months if you’re not involved in a chain, while purchases within a chain can sometimes take six months, if not longer. Your conveyancer will keep you updated with a guide to our estimated completion date as they progress your case. For more details, please read our guide on how long the conveyancing process takes.

There are many factors that affect how long it takes to sell a house. For example, whether there is a chain involved, if you have to apply for a grant of probate and the speed in which the buyer’s solicitors respond. The industry average starts at 12 weeks for a sale with no chain. However, this can increase if there are delaying factors involved.

Remortgaging typically takes between 4 – 8 weeks, once you have applied for your remortgage with your lender. You can remortgage 6 months in advance of your deal ending though, so remortgage as early as possible to avoid going onto the standard variable rate. Find out more about the remortgaging conveyancing process.

No. The conveyancers we work with, act remotely for people anywhere in England and Wales. Through the use of eWay, you’ll have access 24/7 to your files, removing the need to visit the office. You simply take photos to upload your documents rather than dropping off files to an office.

This guarantee means that we will only charge you our legal fee if you move. If for any reason your sale or purchase falls through we will not charge you anything for our time with the exception of the File Opening Fee which is payable once a sale or purchase has been agreed (subject to contract). If we have paid out any additional costs on your behalf#, we will still need payment for these. Any upfront payments are not refundable but will be credited against costs incurred.

If you have already paid for searches and your purchase falls through, if you return to use our services, we will honour the searches free of charge as long as you find an alternate property to buy within three months.

You can get a quote using our online calculator. All you need to do is fill in some basic details into the form and your quote will be generated for you. You can also speak to one of our expert Quote Advisors on 0333 234 4425 – they will be able to advise you on the finer details, especially on home moves that aren’t as straightforward.

Once you’ve got your quote, you can click the ‘instruct now’ button on the website or your quote email, or call our Quote Advisors on 0333 234 4425.

Shortly after you’ve accepted your quote, you will be sent an email with a link to set up your online case file on eWay. You simply register a password and follow the on screen instructions to complete the starter form.

We’re sorry to hear that you want to raise a complaint. You can do this by contacting a conveyancing manager by using the rate our service option on the right hand side of your eWay login.

Simply put, conveyancing is the term used to describe the legal process involving the transfer of property ownership from one person to another.

First of all, we would recommend that you receive some financial advice to understand the mortgage process and the amount you are eligible (or able) to borrow. Once you’ve done this and got your mortgage agreement in principle you can begin to look at houses to buy. You’ll need to appoint a conveyancer once an offer has been accepted. As you haven’t gone through this before, we would also advise that you do some research beforehand so you understand the process and what costs to expect. You can find more detailed information in our first-time buyers guide.

No, we are part of the Simplify group of conveyancing firms that specialise in property law. Unlike other solicitors who may take on a wide array of legal work, property law is the main area of focus for our group.

No, Premier Property Lawyers (PPL) is one of the conveyancing firms under the Simplify group.

My Home Move Conveyancing, Frances Way, Grove Park, Enderby, Leicester, LE19 1SH

Our head office is in Leicester

We are unregulated, however all the conveyancing firms under the Simplify group are regulated by the Council Licensed Conveyancers (CLC).

You can escalate your complaint by putting it in writing to mycomplaint@premierpropertylawyers.com.

Please send us your request in writing to dataprotection@premierpropertylawyers.com.

Please send us your request in writing to dataprotection@premierpropertylawyers.com.

No, we do not deal with this type of transaction.

No, we do not deal with this type of transaction.

No, we do not deal with this type of transaction.

Yes, we do.

We are purely residential conveyancers and as such we don’t act on commercial property transactions.

Yes, you can get a quote even though you don’t have the property details yet. Although please bear in mind that the price of the property or location, may affect the quoted price; if the property price was to change the quote may differ.

We can help you move if you are using a Help to Buy Equity Loan or Lifetime ISA with your purchase. For information on any other Help to Buy schemes, please call our Quote Advisors on 0333 234 4425.

VAT is included in the quote, it is displayed in the breakdown of the quote on the website and in the email we have sent you.

We do not quote for sole land purchases. If you are buying property and land together, we will be able to quote for you as long as they are on the same title deeds.

No, we do not deal with this type of sale.

If you are buying or selling through a Limited Company, please contact our Quote Advisors on 0333 234 4425 who will advise if we can act or not.

If you are buying or selling through a Limited Company, please contact our Quote Advisors on 0333 234 4425 who will advise if we can act or not.

No, we do not deal with remortgages for limited companies.

Unfortunately, we cannot quote for purchases in Northern Ireland.

Unfortunately, we cannot quote for sales in Northern Ireland.

Unfortunately, we cannot quote for remortgages in Northern Ireland.

Yes. For more details, please take a look at our guide on the right to buy scheme, or contact one of our Quote Advisors on 0333 234 4425.

Unfortunately we cannot quote for purchases in Scotland. You would have to appoint a lawyer in Scotland to complete the legal work.

Unfortunately we cannot quote for property sales in Scotland. You would have to appoint a lawyer in Scotland to complete the legal work.

Unfortunately we cannot quote for remortgages in Scotland. You would have to appoint a lawyer in Scotland to complete the legal work.

We do help with a transfer of equity, however these need to be quoted separately. Please call 0333 234 4425 to speak to our Quote Advisors for more information.

Yes. This does need to be quoted differently due to the Welsh Land Transaction Tax being different to Stamp Duty Land Tax. Please call 0333 234 4425 for more information.

Yes, we can quote for home moves within Wales.

Yes, we can act on remortgages within Wales.

Your personal conveyancers name, which will show on the top right hand side of your online case file.

The Building Safety Act which came into force in 2022, introduced new protections for leaseholders. The Act ensures that those who built defective buildings (such as unsafe cladding systems) take responsibility for remedying them, and that the building industry contributes to fixing the problem, not the leaseholders.

These measures are designed to ensure that those responsible rectify building defects and make them safe, whilst ensuring that leaseholders are firmly protected from the unfair costs of remediation that they previously faced. Further guidance can be found at gov.co.uk

Unfortunately, we do not.

The expedition fee is temporarily added to your financial statement however, it is only payable if completion takes place within three working days of exchange of contracts. This fee will be automatically removed, and you will not be charged if there is more than three working days between your exchange and completion.

You will have to pay an expedition fee if the duration between exchange and completion is three working days or less. This is because of the urgency of work required to complete the purchase or sale in a short period of time. If the time between exchange and completion is more than three working days, you will not have to pay this fee.

• The Fraud Protection service notifies you of any changes to your property and prevents any changes from being made without proper ID checks with a solicitor/conveyancer.
• Confirmation of Sale tracks and keeps you informed of your buyer’s application for transfer of ownership with HM Land Registry.

These services provide essential protection against the threat of fraud, however come at an additional cost. As these are for your benefit the cost is added to your financial statement. You can opt out of these services, however they are highly recommended.

Please speak to your conveyancer to understand the benefits and risks of opting out.

If you’re buying using a mortgage, then this fee is added for us to take care of the legal work involved in the mortgage. You may find that most other legal firms or solicitors will charge a similar fee.

If you already have a mortgage on the property you are selling, then this fee covers the legal work involved in settling the mortgage with your current lender.

The majority of fees are payable before completion, a 10% deposit us usually required on exchange, with the final balance needing to be cleared on or before the day of completion. There are two fees required up front. These are the file opening fee and the fee for property searches.

The standard fee for property searches is £399 (incl. VAT), and is payable up front, regardless of property value. These searches include Personal Local, Drainage/Water and Environmental Searches. If you are not using a mortgage for your purchase, then the searches are not mandatory, although we would still recommend them for your own peace of mind. If you choose not to take them, the £399 payment will not be required.

(Please note: in the unlikely event that you will need supplementary searches, such as coal mining & flood searches, your conveyancer will automatically order them for you. If these supplementary searches exceed the £399 already paid, we will collect the additional sum upon completion. We guarantee that the total cost of searches will not exceed £595.)

The file opening fee covers the initial administrative work on the file and secures the no move, no legal fee guarantee in relation to any legal fees after the point of payment. It is payable once you have agreed the deal with your buyer or seller and work can commence on the file.

SDLT is a government-imposed tax you need to pay when buying a property or land over a certain price in England and Northern Ireland.

Stamp duty is calculated based on varying factors such as property price, whether you’re a first-time buyer or not, or if you’re purchasing an investment property. Within your quote, we will calculate and include the Stamp Duty Land Tax you will need to pay.

The fee charged is an administration fee for dealing with the Inland Revenue and completing the reports they require. For transparency, this small fee is included within your quote. You may find that other solicitors and legal firms also charge a similar fee.

This is a tax controlled and imposed by HM Revenue and Customs’ (HMRC), and is set by them. During your quote, we will calculate exactly what your Stamp Duty Land Tax (SDLT) charge will be, and we’ll automatically calculate any discount or relief you may be entitled to – for example, you’re a first-time buyer.

If you are seeing less expensive quotes then please be sure to check the terms/conditions for hidden/uncapped fees. Some legal firms will give an estimate initially rather than a quote based on your personal information, and not everyone will include everything as standard initially – meaning you could face hidden costs on your final bill.

There are various Help to Buy schemes. For more information on these and how they work, read our Help to Buy article

We add a small fee of £60 (including VAT) for each LISA held as they require additional paperwork. You may find that most other solicitors will charge a similar fee. The extra fee can be added to your quote amount by your Quote Advisor, so be sure to mention it to them.

Yes, we do. However, if you are using this scheme for your purchase, please contact our Quote Advisors on 0333 234 4425, to discuss your quote in more detail.