We know that buying, selling and remortgaging a house can be a stressful experience. The process can often be long and expensive with unexpected hurdles. It can be a world of unknowns, especially for first time buyers or people who haven’t moved for some time. However, thousands trust us every year because we make the process better, clearer and easier. In fact, last year alone we provided quotes to enough people to fill Wembley stadium.
We know that you want to feel in control of your move – and we have the tools to give you full visibility of the work we are doing on your case at every step.
Your own dedicated conveyancer will complete your transaction from beginning to end, and with a team of more than 300 legal professionals to back them up, we’ve likely seen and resolved every kind of hiccup or speed bump you could encounter during a property transaction. You’ll receive your conveyancers direct phone number and an email address, so you know how to get hold of them whenever you need to.
We find and recruit the best people for the job, regardless of whether they live near to our Leicestershire Head Office, which means home working and using technology to progress your case are business as usual for most of our lawyers – which is especially helpful if you’re new to working online.
Our promise to you
We promise that we will never add hidden fees on when we provide your quote. The fee you pay us on completion will only change if your instructions do. We even have expert quote advisors on-hand to help with any questions you have in the early stages, and to make sure that we understand your case fully so we can quote your fees accurately.
Our ‘No Move, No Fee’ guarantee means you won’t be landed with a legal bill if your case falls through due to no fault of your own. Also, if you’ve already paid for searches on a property and it falls through, we will honour free searches if you find a replacement property within 3 months.
Our eWay portal
eWay is our online case management portal which is available to download for free in the App Store or Google Play Store, or on the web browser on your laptop or PC. Simply upload your documents easily at any time – even with your mobile. Track the progress of your case and see exactly where we are in the process. No more waiting for post to arrive, trips to the post office or the expense of recorded delivery for important documents.
You’ll be able to see what stage you are at; even logs of emails sent and received so you know exactly what work we are conducting.
Your next step
Get a quote online in just a few clicks or chat to one of our quote advisors if you have any questions.
You can then instruct us as your conveyancer online in under two minutes – we will then usually have your file ready for work begin within 2 hours.